Content Contributor Program:
Pega Academy
Your expertise is needed to broaden Pega Academy offerings!
Do you have Pega technical, business, or project expertise? Collaborate with the Pega Academy team to share your knowledge!
Publishing Process
Pega Academy’s new Content Contributor Program empowers product owners and subject matter experts like you to create training content, and to collaborate on core missions with Pega's curriculum development teams.
Publishing Phases Details & Resources
1
Planning
Process Overview
Learn about the structure of content in Pega Academy.
Preparing your Pega Academy Content
Learn how to design and organize your training.
Outlining your Content
Learn how to outline your content for approval.
2
Authoring
Working in the Pega Academy Dev Environment
Get started authoring your content.
Adding Interactive Content
Learn to create knowledge checks and quizzes.
Assembling your Content
Package your training into a well-designed mission.
3
Publishing
Review Best Practices
Learn best practices for peer review and help ensure that only high-quality content gets published to Pega Academy.
Top 10 Things to Remember
Review common pitfalls and errors so that you can avoid them!
Review Guidelines
Find information on the SME and Editor review processes.
Community Guidelines
Community Creative Team Services & Guidelines
Learn about services offered by the Community Creative team and submit requests for support.
COE Guidelines
Learn about services offered by the Pega Academy COE and find guidelines for support and review processes.
Badging Guidelines
Learn about Badging and Certification standards and find guidance on the badging approval process.
Need Help?
Review our FAQs below to find answers to our most common questions.
If you still need assistance, please contact us at ContentContributorProgram@pega.com.
Content Contributor Program FAQ's
We have resources that provide guidance on content structure and best practices available to get you started. If you are designing training for an external audience, we can provide 1:1 consulting on instructional design. Email ContentContributorProgram@pega.com to schedule an appointment.
That is awesome! Please submit your proposal through this form.
Based on demand, it can take approximately 1-2 weeks. This includes an initial meeting with the Badging Governance committee to review the mission badge proposal. The following week the Badging Governance committee has final discussions and communicates the outcome to you.
The first step to publish training content is to submit a proposal for review by our Badging Governance committee. Your content will be reviewed to ensure it is positioned logically within our enablement landscape and meets the standards set for Pega Academy content.
Yes. You can publish a module that meets the training requirements outlined in this publishing checklist [link]. Modules are not badged.
Contributors with a healthy curiosity for new information, concepts or features are prime candidates. People looking to upskill, those who see the value of learning or contributing their perspective, or who have an interest in making content better for themselves and others, also make ideal contributors.
People with less Pega or industry experience but who have some content design skills, creating anything from a job aide, to a YouTube training video, also do well as contributors. More experienced people who are interested in sharing their experience (field/real-life/use case) and those able to translate field experience to additional unique content, case studies, examples, and scenarios, also make for great contributors. If any of this sounds like you, we want to work with you.