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Configuring display of Pulse messages

Updated on April 5, 2022

To ensure that users see relevant information about a Pulse message, such as an icon or the profile image of the users posting and replying to messages, customize the message display.

For example, you can configure the messages that your application posts automatically to display your company logo and a case ID as a title of the message.
  1. In the navigation pane of Dev Studio, click Records.
  2. Expand the Process category, and then click Pulse Feed.
  3. Open a Pulse feed that you want to edit.
  4. In the Feed display settings, in the Icon list, select the type of icon that you want to display in the message:
    ChoicesActions
    Display a user profile image
    1. In the Icon list, select User.
    2. In the User reference field, enter a property that references the user whose profile image you want to display
      For example, to display the profile image of the user who posted the message, enter .pyUser.
    Display an icon that a system provides
    1. In the Icon list, select Icon class.
    2. Next to the Icon class field, click the Open the icon class picker icon.
    3. in the Icon class picker window, select an icon that you want to display next to the Pulse message,
    Display an image from the Image Catalog
    1. In the Icon list, select Image.
    2. Next to the Image reference field, click the Show Image Viewer icon.
    3. in the Search field, enter a key word or the name of the image that you want to use, and then click Find.
      For example, to view the different default logos that the system provides, enter Logo.
    4. Select the image.
  5. In the Title list, select a display format for the title of the message:
    • To display the title as a value, from the list, select Property, and then in the Property reference field, enter a property that stores the value that you want to use.

      For example, to display a case label as a title, select .pyLabel.

    • To display the title as a section, from the list, select Section, and then in the Section reference field, enter a property that references the section that you want to use.
  6. In the Time field, enter the property that retrieves the time at which a user adds the message.
    For example: Enter .pxUpdateDateTime.
  7. In the Message type field, select a display format for the message:
    • To display a message as plain text, select Message, and then in the Property reference, enter a custom property.
    • To display a message as a section, select Section, and then in the Section reference, enter a property that references a custom section.
  8. Optional: To allow users to comment on a message, in the Comments section, select the Allow comments check box, and then, enter the custom property from the data page that uniquely identifies the feed item, for example, Application.pzInsKey.
  9. Click Save.

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