Table of Contents

Article

Case Management

Thumbnail


Case Management is a solution for transforming manual business processes into automated, intelligent workflows. Key enhancements in this release focus on case design and collaboration.

For example, you can now create and link documents to cases. By collaborating on shared case content with other users in your application, you can resolve cases more quickly.

Thumbnail


Case designer

Case Management includes the following enhancements:

To learn about all the new features in Case Management, watch the What's New video below.

 

Visit What's New in Pega Platform 8.1 o discover all the exciting new features in this release.

Published July 23, 2018 — Updated October 3, 2018


84% found this useful

Related Content

Have a question? Get answers now.

Visit the Pega Support Community to ask questions, engage in discussions, and help others.