Case Management is a solution for transforming manual business processes into automated, intelligent workflows. Key enhancements in this release focus on case design and collaboration.
For example, you can now create and link documents to cases. By collaborating on shared case content with other users in your application, you can resolve cases more quickly.
Case Management includes the following enhancements:
- Case design
To learn about all the new features in Case Management, watch the What's New video below.
Visit What's New in Pega Platform 8.1 o discover all the exciting new features in this release.
Published July 23, 2018 — Updated January 29, 2019