LinkedIn
Copied!

Table of Contents

Removing a stage

Version:

Only available versions of this content are shown in the dropdown

Remove a stage when it is no longer relevant to the life cycle of your case type.

  1. In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.

  2. On the Workflow tab, click Life cycle.

  3. Hover over the stage name.

  4. Click the Menu icon and then click Delete stage.

  5. Click Save.

  • Defining the case life cycle

    Track and resolve your cases in a convenient and facilitated way by defining the case life cycle that represents a business model. You can define the life cycle as smaller modules that match the elements of your business process.


100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.