Removing a stage
Remove a stage when it is no longer relevant to the life cycle of your case type.
In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
On the Workflow tab, click Life cycle.
Hover over the stage name.
Click the Menu icon and then click Delete stage.
- Defining the case life cycle
Track and resolve your cases in a convenient and facilitated way by defining the case life cycle that represents a business model. You can define the life cycle as smaller modules that match the elements of your business process.