A dashboard widget displays operational information about your application and key performance indicators, such as the number of assigned items or the average time to resolve a case. By personalizing your dashboard with widgets that are relevant to your role, you can increase productivity.
The following table lists the widgets that you can add to your dashboard.
|Case lifecycle||Displays the stages and steps for each case type in your application.||No|
|Cases entered by me||Displays all cases that you create.||No|
|My Cases|| Displays all open cases to which you are a party.
Options include changing the title of the widget and the visibility of the Quick Create option.
Displays cases within a maximum radius of 50 miles from your current
Options include changing the distance from your current location and the metric used (kilometer or mile).
|Recents||Displays a list of cases that you recently updated or opened.||No|
|Team members||Displays the users in your workgroup and the number of their open assignments.||No|
|Work queues||Displays a list of work queues in your application.||No|
|Worklist|| Displays a list of work that is assigned to you.
Options include changing the source of the list to a specific work queue or workgroup.
|Achievements||Displays the badges that you have received by accomplishing specific tasks in the product.||No|
Displays a map that shows your current location and open assignments.
Options include selecting an automatic or fixed height for the map.
|Welcome to App Studio||Displays introductory information about the product and an overview video.||No|
Displays data types that are delegated to you by a manager.
Options include setting the visibility of the widget title.
Displays a list of reports that you ran recently.
Click a report title to view the result data.
Displays the results of a specific report.
Options include setting a report category and name.
|Pulse Activity Feed||Displays the Pulse activity gadget that displays Pulse posts made by the user.||No|
|Connected apps||Displays a list of third-party apps and their connection status. You can also connect and disconnect apps from a service provider.||No|
|Data Imports - In-progess||Displays the details of currently running data imports.||No|
|Data Imports - Recently completed||Displays the details of recently completed data imports.||No|