LinkedIn
Copied!

Table of Contents

Managing case types

Version:

Only available versions of this content are shown in the dropdown

Reflect your individual business needs and requirements by modifying your case types. You can rename, import, or delete a case type.

For example, if your business requirements change and one of your case types is no longer relevant, you can delete that case type.

  • Importing a case type

    To reduce the complexity of your application, share templates for business processes between your applications by importing case types.

  • Renaming case types

    Reflect changes to your business requirements by updating the name of a case type.

  • Deleting case types

    Delete a case type in your application, for example, when the case type no longer meets your business requirements.

Related Content

Article

Case types
Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.