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Restrictions on properties used in duplicate tracking

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The following restrictions apply to the property names and values that you reference in expressions on the Case Match form and the Track duplicates category of settings for a case type:

  • Properties that are referenced by an exact condition must be exposed as columns in the database.

  • Properties that are referenced by a weighted condition must be included as columns in a version of the pyCaseMatchProcessingTemplate report definition that applies to the class of your case type.

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