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Establishing trust between applications for remote case types

To ensure that remote case types data can pass between applications, establish secure connection between producer and consumer systems. By performing necessary authorization and security actions, you ensure that the producer system can send data and the consumer system can fetch data correctly.

Secure the connection between producer and consumer systems. For more information, see Configuring an OAuth 2.0 authentication profile and Creating a generation JSON Web Token profile.
  1. Configuring a producer system for remote case types

    To pass remote case types to another application, configure the system that stores your case types as a producer system. As a result, you provide a framework for case workers to process work from multiple applications without changing context, which promotes efficiency and saves time in your organization.

  2. Configuring a consumer system for remote case types

    To process cases that come from another application, configure the system that hosts your destination application as a consumer. As a result, at run time, users can perform work from multiple applications within the context of one consumer application, without the need to switch between different products.

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