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About client managed cloud

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The Pega Cloud Choice Guarantee Program ensures that your choice of cloud platforms remain flexible as your business and cloud technology evolves. Which cloud platform is right for your organization depends on your business and technical needs.

Pega offers two models for deploying Pega applications on a cloud system:

  • Pega Cloud Services: Pega manages your cloud service, which is optimized for running Pega applications in a cloud environment. A Pega Cloud Services subscription is the fastest time to value. For more information about Pega Cloud Services, see Pega Cloud.
  • Client managed cloud: Pega clients are responsible for the orchestration, automation, and operation of their cloud environments on any of the validated infrastructure providers. Pega clients (or partners) manage: performance, monitoring, scaling, security, and maintenance such as applying Pega software upgrades and patches. Use the left navigation pane to locate the latest documentation for deploying Pega Platform by using Kubernetes.

Kubernetes orchestration maximizes the performance and scale for your Pega Platform deployments

Standardized container deployment

Pega supports a standardized deployment solution using Kubernetes across client-managed environments. This solution offers the following advantages:

  • A well-known cloud deployment standard that is easy to adapt and automate.
  • An extensible deployment of client-focused configurations, such as security modules.

Prior to Pega Platform 8.2, Pega supported deployments on virtual machines in client-managed cloud environments. For an overview and details instructions, see Cloud Choice deployments prior to Pega Platform 8.2.

What is client managed cloud?

To use our client managed Pega Infinity™ deployment solution, Pega makes it easy to orchestrate your deployment by using Kubernetes. We provide customized tools and Docker images to help orchestrate a Kubernetes deployment in your chosen cloud environment. Pega clients complete the orchestration, automation, and operation of their cloud environments by customizing a simple set of parameters. We’ve simplified the solution by providing a Pega-specific docker image to manage Pega-required services and standardized, open-source container to manage their deployment logging and monitoring, and, when needed, Cassandra servers.

The client-managed Pega deployment solution allows you to manage the performance and monitoring and provides guidance to allow you to set the scaling of your Kubernetes pods to match needs of your business application and dynamic customer requests.

Responsibilities and support model

Pega clients are responsible for the orchestration, automation, and operation of their cloud environments on any of the validated infrastructure providers. Pega clients (or partners) manage: performance, monitoring, scaling, security, and maintenance such as applying Pega software upgrades and patches.

Pega supplies Docker images and the underlying Kubernetes configuration files that clients use to install and deploy Pega Platform software. Pega coordinates the testing of updates to the underlying infrastructure model and works with clients to provide ensure their deployments run securely in their Kubernetes environment of choice.


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