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Completing post-upgrade tasks in your Pega industry applications

This content applies only to Cloud environments.

After Pega Cloud Services completes the upgrade for your industry applications, review the information in the table and complete any post-upgrade tasks that are required for your Pega applications.

For more information about Pega Platform upgrades or the Pega Cloud software upgrade process, see Pega Upgrades.

 

Application Upgrade path Link to guide Additional remarks
Pega CRM (Pega Sales Automation and Pega Customer Service) 7.x to 8.5 7.x to 8.5 Feature Adoption for Pega Cloud  
8.x to 8.5 8.x to 8.5 Feature Adoption for Pega Cloud  
7.x to 8.4 Pega Customer Service and Pega Sales Automation Post-upgrade Tasks for Pega Cloud 7.x to 8.4  
8.x to 8.4 Pega Customer Service and Pega Sales Automation Post-upgrade Tasks for Pega Cloud 8.x to 8.4  
7.x to 8.3 Pega Customer Service and Pega Sales Automation Post-upgrade Tasks for Pega Cloud 7.x to 8.3  
8.x to 8.3 Pega Customer Service and Pega Sales Automation Post-upgrade Tasks for Pega Cloud 8.x to 8.3  
Pega Customer Decision Hub 7.x to 8.5 Feature Adaption for Pega Cloud: Upgrading from 7.x  
8.1-8.3 to 8.5 Feature Adoption for Pega Cloud: Upgrading from 8.1, 8.2 or 8.3  
8.4 to 8.5 Feature Adaption for Pega Cloud: Upgrading from 8.4  
Pega Marketing 7.x to 8.5 N/A As of version 8.5, Pega has combined the capabilities of Pega Marketing and Pega Customer Decision Hub into a unified product. For upgrade information, refer to the section on Pega Customer Decision Hub.
8.x to 8.5
7.x to 8.4

Pega Marketing 7.x to 8.4 Post-upgrade Tasks for Pega Cloud Services Environments

 
8.x to 8.4

Pega Marketing 8.x to 8.4 Post-upgrade Tasks for Pega Cloud Services Environments

 
7.x to 8.3 Pega Marketing 7.x to 8.3 Post-upgrade Tasks for Pega Cloud Services Environments  
8.x to 8.3 Pega Marketing 8.x to 8.3 Post-upgrade Tasks for Pega Cloud Services Environments  
Pega Foundation for Communications 7.4 to 8.1 Pega Foundation for Communications Post-upgrade Tasks for Pega Cloud Services Environments 7.4 to 8.1  
8.x to 8.3 N/A No post-upgrade tasks are required.
Pega Customer Decision Hub for Communications 7.x to 8.5 Feature Adoption for Pega Cloud  
8.x to 8.5
Pega Marketing for Communications 7.x to 8.5 N/A As of version 8.5, Pega has combined the capabilities of Pega Marketing for Comunications and Pega Customer Decision Hub for Communications into a unified product. For upgrade information, refer to the section on Pega Customer Decision Hub for Communications.
8.x to 8.5 N/A
7.x to 8.4

Pega Marketing for Communications 8.4 Post-upgrade Tasks for Pega Cloud Services Environments

 
8.x to 8.4
7.x to 8.3

Pega Marketing for Communications Post-upgrade Tasks for Pega Cloud Services Environments 8.3

 
8.x to 8.3
Pega Configure Price Quote for Communications 7.4 to 8.1 Pega Configure Price Quote for Communications Post-upgrade Tasks for Pega Cloud Services Environments 7.4 to 8.1  
8.x to 8.3 N/A No post-upgrade tasks are required.
Pega Fulfillment Control Center for Communications 7.14 to 8.1 Pega Fulfillment Control Center for Communications Post-upgrade Tasks for Pega Cloud Services Environments 7.14 to 8.1  
8.x to 8.3 N/A No post-upgrade tasks are required.
Pega Foundation for Financial Services 7.x to 8.3 N/A No post-upgrade tasks are required.
8.x to 8.3
Pega CRM for Financial Services (Pega Sales Automation for Financial Services and Pega Customer Service for Financial Services) 7.x to 8.5 Feature Adoption for Pega Cloud 7.x to 8.5  
8.x to 8.5 Feature Adoption for Pega Cloud 8.x to 8.5  
7.x to 8.4 Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-upgrade Tasks for Pega Cloud 7.x to 8.4  
8.x to 8.4 Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-upgrade Tasks for Pega Cloud 8.x to 8.4  
7.x to 8.3 Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-upgrade Tasks for Pega Cloud 7.x to 8.3  
8.x to 8.3 Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-upgrade Tasks for Pega Cloud 8.x to 8.3  
Pega Marketing for Financial Services and Pega Customer Decision Hub for Financial Services 7.x to 8.5 N/A No post-upgrade tasks are required.
8.x to 8.5
7.x to 8.4
8.x to 8.4
7.x to 8.3
8.x to 8.3
Pega Foundation for Healthcare 7.x to 8.5 N/A No post-upgrade tasks are required.
8.x to 8.5 Post-upgrade Tasks for Pega Cloud Services Environments 8.x to 8.5  
7.x to 8.4 N/A No post-upgrade tasks are required.
8.x to 8.4 Pega Foundation for Healthcare Post-upgrade Tasks for Pega Cloud 8.4  
7.x to 8.3 N/A No post-upgrade tasks are required.
8.x to 8.3 Pega Foundation for Healthcare Post-upgrade Tasks for Pega Cloud 8.3  
Pega CRM for Healthcare (Pega Sales Automation for Healthcare and Pega Customer Service for Healthcare) 7.x to 8.5 7.x to 8.5 Feature Adoption for Pega Cloud  
8.x to 8.5 8.x to 8.5 Feature Adoption for Pega Cloud  
7.x to 8.4 Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-upgrade tasks for Pega Cloud Services Environments 7.x to 8.4  
8.x to 8.4 Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-upgrade tasks for Pega Cloud Services Environments 8.x to 8.4  
7.x to 8.3 Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-upgrade tasks for Pega Cloud Services Environments 7.x to 8.3  
8.x to 8.3 Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-upgrade tasks for Pega Cloud Services Environments 8.x to 8.3  
Pega Product Composer for Healthcare 7.x to 8.3 N/A No post-upgrade tasks are required.
8.x to 8.3
Pega Care Management 7.x to 8.5 Feature Adoption for Pega Cloud Services Environments 8.5  
8.x to 8.5  
7.x to 8.3 Pega Care Management Post-upgrade Tasks for Pega Cloud Services Environments 8.3  
8.x to 8.3
Pega Foundation for Insurance 7.4 to 8.1 Pega Foundation for Insurance Post-upgrade Tasks for Pega Cloud Services Environments 7.4 to 8.1  
8.x to 8.3 N/A No post-upgrade tasks are required.
Pega CRM for Insurance (Pega Sales Automation for Insurance and Pega Customer Service for Insurance) 7.x to 8.5 7.x to 8.5 Feature Adoption for Pega Cloud  
8.x to 8.5 8.x to 8.5 Feature Adoption for Pega Cloud  
7.x to 8.4 Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-upgrade Tasks for Pega Cloud 7.x to 8.4  
8.x to 8.4 Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-upgrade Tasks for Pega Cloud 8.x to 8.4  
7.x to 8.3 Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-upgrade Tasks for Pega Cloud 7.x to 8.3  
8.x to 8.3 Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-upgrade Tasks for Pega Cloud 8.x to 8.3  

 

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