Installing the Alexa Channel component
To provide users with the Alexa channel to communicate with your application by voice commands through Amazon Alexa, add the AlexaChannel component to your Pega Platform application.
.zipfile for that component from Pega Marketplace. For more information, see Amazon Alexa Channel.
In Dev Studio, click the name of your application, and then click Definition.
In the Enabled components section, click Manage components.
If the AlexaChannel component does not appear in the list in the Available components section, install the
.zipfile on Pega Platform by clicking Install new.
The AlexaChannel component is not available in your application by default.
In the Status column, select the Enabled check box for the AlexaChannel component.
Click OK, and then click Save.
- Creating an Alexa channel
Create Pega Intelligent Virtual Assistant (IVA) for Alexa so that users interact with a Pega Platform application through voice commands to open a case or to perform other actions, such as displaying a menu of options.