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Upgrading the email bot to the 8.5 version

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Improve Pega Email Bot™ performance and ensure that the email bot is more reliable and working as expected by carrying out upgrade and maintenance procedures. When you take advantage of the latest features of the system, you maintain the better quality and health of the product, which enables users to interact with your application more efficiently.

Channel administrators carry out tasks related to upgrades and maintenance of the email bot when the system is in a development, QA, or production environment.

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