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How to create digitally signed emails


You can add digital signatures to outbound correspondence. When sending email to a party in a work object, a digital signature is attached verifying the identity of the sender.

Suggested Approach

The first step is to obtain a digital certificate. There are numerous companies that offer digital certificates either for free or for a small fee. Here are a few digital certificate vendors:

After obtaining a digital certificate, create a new Keystore rule to add it to your application. A Keystore holds a digital certificate in Process Commander.

  1. From the Rules by Type explorer, select Security > Keystore.
  2. Click New. The New Keystore Rule dialog box displays.

  1. Enter the name of the keystore and click Create.
  2. On the Main tab, click Upload File. The Upload File popup displays. Click Browse to select the digital certificate and click Upload File to upload it. The name of the digital certificate is added in the Keystore File Name field.

  1. Enter the Keystore type. Two types of digital certificates can be uploaded — .pfx or .jks. Enter the file extension type in this field.
  2. Enter the Keystore password. When you created the digital certificate, you entered a password so that only you could access it. Enter that password in this field.
  3. Click Save.

  1. From the Rules by Type explorer, select SysAdmin >Email Account and select your email account.
  2. On the Outgoing Mail tab, Use SmartPrompt to select the keystore you just created in the Keystore Instance field.
  3. Optionally, you can enter an alias for the digital certificate in the keystore in the Certificate Alias field.
  4. Click Save.

When sending an email to a party in a work object, the email includes an icon showing that it is secure and is verifying the identity of the sender.

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