Close popover

Table of Contents

Integrating with Outlook calendars

Summary

Using the standard flow actions GetAppointmentList and SendMeetingRequest, your application can communicate with Microsoft Outlook to determine the availability of other users and to send meeting requests.

Suggested Approach

To enable Process Commander to communicate with Microsoft Outlook, you must add these local actions to your existing work flow:

Checking the availability of an Outlook contact

The flow action Work-.GetAppointmentList allows you to check the availability of any Microsoft Outlook contact.

The user who executes the flow action must have Microsoft Outlook installed on their workstation. The first time the user selects Get AppointmentList, Process Commander uses the PegaOutlookAddInCaller ActiveX control to register with Microsoft Outlook.

When Get Appointment List is selected from the Take Action drop down list, enter the email address of the Microsoft Outlook contact and a date range to check their availability. Then click the Get Appointment Details button to return a list of appointments for that contact during the date range you specified.

zzz

Send a meeting request to Outlook contacts

The standard flow action Work-.SendMeetingRequest allows you to send a meeting request to multiple recipients using Microsoft Outlook

The user who executes the flow action must have Microsoft Outlook installed on their workstation. The first time a user selects Send Meeting Request, Process Commander uses the PegaOutlookAddInCaller ActiveX control to register with Microsoft Outlook.

When Send Meeting Request is selected from the Take Action drop down list, enter the email addresses of the required attendees, the email addresses of any optional attendees, the subject of the meeting, the meeting location, the best available time range for the meeting, the duration of the meeting, the meeting reminder details, and a description of the meeting. Then click the Send Meeting Request button.

zzz


100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.