8.5.1 — Resolved issues
Customer Service 8.5.1 includes fixes for the following customer-reported issues. The release also includes fixes identified internally, which we did not document here.
For resolved issues in Customer Service 8.5, see the Customer Service Release Notes.
|Issue ID||Description||Version fixed|
|SE-65027||Unable to find the OBC-OB-OrientalCS-Work-Grp1-Interaction-Call.CaptureCustomerRequest instance of the Rule-HTML-Section type when opening the service case assignment and selecting a radio button.|| |
Thebutton and the option are not visible in the Chat menu upon refresh.