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Integration with external systems

Modern enterprise applications and their data sources are rarely self-contained. Integration protocols and interoperability standards federate the data that is traditionally locked away in legacy systems of record, so that you can design applications that link multiple physically distributed resources. Pega Platform™ provides a comprehensive range of data and integration capabilities that simplify the task of connecting your application to these distributed resources and enable easy, flexible, and real-time access to the rich data that they store.

Integration is a broad subject that applies to many aspects of Pega Platform. Pega Platform natively supports a range of integration standards and communication protocols, allowing you to focus on the business requirements of your application rather than on connectivity issues. For more information, see the following articles. For integration on Pega Cloud, see Integration in your Pega Cloud environment.

Connect to data sources

Add new data sources to your application to make use of data from remote systems of record as if they were in your Pega application data source.

Channel integration

Expose assets from your Pega application as resources for other applications to consume by publishing microservice APIs for your case and data types.

Big data – Customer Decision Hub

Ensure that decision-making in your application is always driven according to the Next-Best-Action principle.

File and content management

Use external CMIS or online repositories to store and source application content.

Governance security configuration

Ensure that only authorized users have access to your applications and data.

Project management integrations: Agile Studio and Agile Workbench

Integrate Agile Workbench with Pega Agile Studio to synchronize user stories and bugs between the two systems.

System Administrator System Architect UI/UX Specialist Business Architect Project Manager Data Integration
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