Correspondence rules and email
Outgoing email that is formatted for display in an email client program (such as Microsoft Outlook) may contain HTML markup, and is produced by correspondence rules with an EMAIL correspondence type. Outgoing email that contains only text can be produced by correspondence rules with a PHONETEXT correspondence type, and can be sent to a SMS-capable phone as a text message.
- Agent schedule data instances
- Creating a Service Email rule
- Creating an email listener
- Creating an email account in Dev Studio
- Standard activities — Extension points
Published September 11, 2020 - Updated December 23, 2020