Skip to main content

Table of Contents

Viewing and configuring BIX logs


Only available versions of this content are shown in the dropdown

Business Intelligence Exchange (BIX) logs are visible in System Operations and can be downloaded.

  1. In the header of Dev Studio, click Configure System Operations Logs .

    1. To change the logging level settings for BIX logs, click Logging level settings.

    2. In the logger name field, enter

    3. In the Current Level drop down, select a logging level. Logging levels set to DEBUG or ALERT can lead to BIX performance issues including slow extractions or full log files. For more information about logging levels, see Logging Level Settings tool.

  2. Click Log files.

  3. Select the BIX to view the BIX logs.

  4. Download the log files. Log file locations depend on system deployment. For on-premises deployments, see Downloading log files.

    1. For Pega Cloud Services applications, log in to your My Support Portal account.

    2. Navigate to the My Pega Cloud tab.

    3. On the My Pega Cloud page, click the Gear icon.

    4. Select Download logs.

    5. Select the BIX File Type.

    6. Click Generate log bundle, then click Download the log bundle in the dialog box to download the BIX log files.

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us