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Configuring a case type with Pega Open Robotics

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To save time and decrease implementation costs, you can run your UiPath or Blue Prism automation in your case type to fetch data during case processing.

Based on your robotic implementation, create a work queue to which your assignments are routed. For more information, see Configuring a work queue for robotic automation.
  • For UiPath integration, select Robotic-UiPath in the Type field.
  • For Blue Prism integration, select Robotic-Blue Prism in the Type field.
Depending on the business use case and your role in your organization, you can use either App Studio or Dev Studio to integrate Pega Open Robotics with a case type:

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