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Troubleshooting: Activity saves a DateTime value in a Date property (Oracle schema issue)

Updated on September 10, 2021

Symptom

In the following activity, a property defined as a Date type incorrectly returned a DateTime value to the clipboard instead of a Date value.

This activity references the following:  

    • A property called DueOutDate defined as a Date type..
    • A property called DateReceived defined as a DateTime property.
    • A map value rule called GlobalSLATiming. This map value returns a value using the standard function rule @AddToDate()::

When the activity runs: 

    • DueOutDate is set by the GlobalSLATiming.
    • GlobalSLATiming returns a value from @AddToDate to adjust DateReceived by a pre-determined number of days.

The @AddToDate() function should return a Date value (for example, 04/17/2007), but instead it returns a DateTime value (for example, 04/17/2007 11:04:47).

This issue also arises when reports are run using the DueOutDate as an option. DueOutDate is exposed in the database as a Date type. When a report is run, the following error is displayed:

Customize summary criteria ** There was a problem getting a list: code: 1861 SQLState: 22008 Message: ORA-01861: literal does not match format string

This error occurs because the database returns a column type of TIMESTAMP.

Solution

Update the database schema so that every date column has a type of VARCHAR(8), never TIMESTAMP.

All Date properties, regardless of the database software hosting your PegaRULES database, must be of the type VARCHAR(8).

  • Previous topic Troubleshooting: Oracle JDBC Driver 10.1.2.0 Database.Impl Error, problem opening database instance
  • Next topic Troubleshooting: How to solve a similar-characters issue in a SQL query to an Oracle database

Tags

Pega Platform 7.1.1 - 8.3.1 System Architect System/Cloud Ops Administrator System Administration

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