Table of Contents

Event time is not provided

During the processing of a data flow work item that contains an event strategy, the following error is displayed:

Error during parsing time property. The time property is null. The property which was defined as a time provider is: TIME.


This error occurs when all of the following conditions apply:

  • The Event timestamp property of the Real-Time Data shape is configured to use the event time instead of the system time.
  • The incoming event JSON record does not contain a string that corresponds to the Field and Date format properties that are configured for the event time, as shown in the following example:

    Event time stamp

    Configuring event time stamp as event time


Perform one of the following actions to eliminate this error:

  • In the Real-Time Data shape, select the System time as the time stamp provider for your events.
  • Configure the data set that is the source of your events to insert the time in the event records, for example, {"MSISDN" : "2","TIME":"20150218T095240.043 GMT", "ID":"2"}
    The name and format of the event time stamp property in the event records must correspond to the Field and Date format properties that are defined in the Real-Time Data shape in the event strategy.

100% found this useful

Related Content

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.