Table of Contents

Troubleshooting decision management components

You can troubleshoot and resolve commonly encountered problems or errors with Decision Strategy Manager components such as Adaptive Decision Management, decisioning rules, Predictive Analytics Director, and Revision Management. Each problem or error is accompanied by a description, a cause, and a suggested solution.

Adaptive Decision Management

To find the root cause of most problems with Adaptive Decision Manager service and adaptive models, see General tips for troubleshooting adaptive models.

The following problems or errors can occur while working with Adaptive Model rules:

Related content:

Data Flow rule

To find the root cause of any problem with Data Flow rules, see Tips for troubleshooting data flows.

The following problems or errors can occur while working with data flows:

Decision Data rule

The following problems or errors can occur while working with Decision Data rules:

Decision Data Store nodes

The following problems or errors can occur while working with Decision Data Store nodes:

Data Nodes

The following problems or errors can occur while working with Data Nodes (D-Nodes):

Event Strategy rule

The following problems or errors can occur while working with Event Strategy rules:

Interaction History

The following problems or errors can occur while working with Interaction History rules:

Predictive Analytics Director

In Pega 7.3, the Predictive Analytics Director portal was replaced with the Decision Analytics portal. Starting from Pega 7.3.1, the portal is known as the Analytics Center portal. For more information, see Decision Analytics portal replaces Predictive Analytics Director portal and Decision Analytics portal renamed to Analytics Center.

The following problems or errors can occur while working with the Predictive Analytics Director portal:

Predictive Model rule

The following problems or errors can occur while working with Predictive Model rules:

Proposition Filter rule

You can enable debugging of proposition filters to find the root cause of errors or unexpected strategy results. For more information, see Troubleshooting Proposition Filter rules.

Revision management

The following problems or errors can occur while working with Revision management and the Decision Manager portal:

Services

The task in the following troubleshooting articles can help you find the root cause of any issue that is related to DSM services:

Strategy rule

To improve the performance of strategy rules in your application, see Tips for optimizing decision strategies.

The following tasks can help you find the root cause of any issue that is related to decision strategies:

Visual Business Director

The following problems or errors can occur while working with Visual Business Director (VBD):

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