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Activity pzUploadCSVFile failed - Cannot upload responses

You cannot upload customer responses with the Upload Responses wizard to enhance the performance of your adaptive models and the following error message is displayed: The Flow Action post-processing activity pzUploadCSVFile failed: Cannot parse csv file.

Cause

You are uploading responses to adaptive models that were generated from an Adaptive Model rule instance with a customized context. The Upload Responses Wizard does not work with Adaptive Model rules that contain identifiers other than the defaults (.pyIssue, .pyGroup, .pyName, .pyDirection, .pyChannel).

Solution

Upload customer responses with a dedicated data flow. For more information, see Training adaptive models in bulk with data flows.

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