Skip to main content
This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Table of Contents

Event time is not provided

During the processing of a data flow work item that contains an event strategy, the following error is displayed:

Error during parsing time property. The time property is null. The property which was defined as a time provider is: TIME.


This error occurs when all of the following conditions apply:

  • The Event timestamp property of the Real-Time Data shape is configured to use the event time instead of the system time.
  • The incoming event JSON record does not contain a string that corresponds to the Field and Date format properties that are configured for the event time, as shown in the following example:

    Event time stamp

    Configuring event time stamp as event time


Perform one of the following actions to eliminate this error:

  • In the Real-Time Data shape, select the System time as the time stamp provider for your events.
  • Configure the data set that is the source of your events to insert the time in the event records, for example, {"MSISDN" : "2","TIME":"20150218T095240.043 GMT", "ID":"2"}
    The name and format of the event time stamp property in the event records must correspond to the Field and Date format properties that are defined in the Real-Time Data shape in the event strategy.
Did you find this content helpful?

100% found this useful

Related Content

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us