Skip to main content
This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.
LinkedIn
Copied!

Table of Contents

General tips for troubleshooting adaptive models

Many of the problems and technical issues related to adaptive models are caused by the incorrect or incomplete configuration of the Adaptive Decision Manager (ADM) service. Use the following tips to investigate and solve the most common problems.

  • Open the Services landing page and make sure that there is an ADM node with a status of NORMAL. If there is no node, add one. For more information, see Configuring the Adaptive Decision Manager service.

    Adaptive Decision Manager nodes

    Adaptive Decision Manager service

  • Make sure that the ADM settings are correct. For more information, see Configuring the Adaptive Decision Manager service.

    Adaptive Decision Manager settings

    Adaptive Decision Manager settings

  • Test run the strategy that references your adaptive model to verify that the model identifier values are as expected. If you encounter any issues with the strategy, ask a strategy designer for help.

    Model identifiers

    Testing model identifiers in a strategy

    1. Click Records Explorer > Decision > Strategy.

    2. Click the strategy that references your adaptive model.

    3. Click Actions > Run.

    4. In the Run dialog box, click Run.

    5. View the results for the model identifiers.

    For more information, see Strategy components: Decision analytics and business rules and Adding model identifiers.

  • Enable extra logging for ADM to get detailed logs when you start and stop the ADM node.

    1. Click Designer Studio > System > Operations > Logs.

    2. Click Logging Level Settings.

    3. In the Logger name field, enter com.pega.decision.adm.

    4. Set the Current level to All and close the dialog box.

    5. Click Log Files to view or download the current log files.

Pega Platform 7.1.1 - 8.3.1 System Architect Lead System Architect Decision Management
Suggest Edit
Did you find this content helpful?

100% found this useful


Related Content

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us