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Adaptive Decision Manager service

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The Adaptive Decision Manager (ADM) creates and updates adaptive models by processing customer responses in real time. By including adaptive models in your next-best-actions strategies, you can make better decisions for your business based on accurately predicted customer behavior.

The ADM service is native to Pega Platform and is supported by the DM node type infrastructure. Therefore, the ADM service does not require dedicated hardware or operating system environments.

  • Configuring the Decision Data Store service

    Store decision management data in a Cassandra database and manage the Cassandra cluster by configuring the Decision Data Store (DDS) service.

  • Configuring the Data Flow service

    In the Data Flow service, you can run data flows in batch mode or real time (stream) mode. Specify the number of Pega Platform threads that you want to use for running data flows in each mode.

  • Configuring the Adaptive Decision Manager service for on-premises environments

    Enable the prediction of customer behavior by configuring the Adaptive Decision Manager (ADM) service. The ADM service creates adaptive models and updates them in real time based on incoming customer responses to your offers. With adaptive models, you can ensure that your next-best-action decisions are always relevant and based on the latest customer behavior.

  • Optional: Configuring the Adaptive Decision Manager service for Pega Cloud Services

    The Adaptive Decision Manager (ADM) service provides predictions of customer behavior by creating adaptive models based on customer responses to your offers. With adaptive models, you can ensure that your next-best-action decisions are always relevant and based on the latest customer behavior.

  • Enabling decision management services

    Decision management services comprise the technical foundation of decision management. Learn more about decision management services and how to enable them to fully benefit from next-best-action strategies and other decision management features in Pega Platform.

  • Monitoring decision management services

    View the current status of the decision management services to monitor performance and to troubleshoot problems.

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