Outcomes tab on the Adaptive Model form
To specify positive or negative behavior for an Adaptive Model, define the possible outcome values to associate with these behaviors.
Adaptive model learning is based on the outcome dimension in the Interaction History. The behavior dimension could be defined by the behavior level (for example, Positive) or combination of behavior and response (for example, Positive-Accepted). Adaptive models upgraded to the Pega Platform preserve the value corresponding to the response level in the behavior dimension (for example, Accepted), but not the value corresponding to the behavior level.
- About Adaptive Model rules
Adaptive models are self-learning predictive models that predict customer behavior.