Uploading data for training and testing of the intent detection model
In the Source selection step, select and upload the file that contains training and testing data that is required to create a model.
To view the required structure of the training and testing data as well as sample records, click Download template.
Click Choose file.
.xlsxfile with sample records for training and testing the model in your directory.The file must contain sample records with the assigned intent values.Ensure that the sentiment categories in the file that you upload match the sentiment categories that you specified in the Lexicon selection step.
- Analyzing natural language
Effortlessly analyze and extract meaningful information from large volumes of text with the use of text analytics. Based on your findings, you can further improve business performance and customer experience.
- Recognizing user intent
Create intent analysis models to enable your application to detect the ideas that users express through written communication. For example, you can use an intent model when you want your chatbot to understand and respond when someone asks for help.
- Text analytics accuracy measures
Models predict an outcome, which might or might not match the actual outcome. The following measures are used to examine the performance of text analytics models. When you create a sentiment or classification model, you can analyze the results by using the performance measures that are described below.