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Configuring the Adaptive Decision Manager service

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The Adaptive Decision Manager (ADM) creates and updates adaptive models by processing customer responses in real time. By including adaptive models in your next-best-actions strategies, you can make better decisions for your business based on accurately predicted customer behavior.

The ADM service is native to Pega Platform and is supported by the DM node type infrastructure. Therefore, the ADM service does not require dedicated hardware or operating system environments.

  • Configuring the Adaptive Decision Manager service for on-premises environments

    Enable the prediction of customer behavior by configuring the Adaptive Decision Manager (ADM) service. The ADM service creates adaptive models and updates them in real time based on incoming customer responses to your offers. With adaptive models, you can ensure that your next-best-action decisions are always relevant and based on the latest customer behavior.

  • Configuring the Adaptive Decision Manager service for Pega Cloud environments

    The Adaptive Decision Manager (ADM) service predicts customer behavior by creating adaptive models based on customer responses to your offers. With adaptive models, you can ensure that your next-best-action decisions are always relevant and based on the latest customer behavior.

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