Use data from social media to enhance the accuracy and effectivenes of your decision management strategies.
To source data from social media, create such records as Facebook or YouTube data sets.
- Creating a Facebook data set
You can create a Facebook data set record to track and analyze the text-based content that is posted on the Facebook social media site. By analyzing users' input, you can gain insight that helps you to structure the data in your application to deliver better services to customers and increase your customer base.
- Creating a YouTube data set record
Use the YouTube data set to filter the metadata of the YouTube videos according to the keywords that you specify. First, create a YouTube data set to connect with the YouTube Data API. Next, reference the data set from a data flow and use the Text Analyzer rule to analyze the metadata of the YouTube videos.