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About Strategy rules

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Strategies define the decision that is delivered to an application. The decision is personalized and managed by the strategy to reflect the interest, risk, and eligibility of an individual customer in the context of the current business priorities and objectives. The result of a strategy is a page (clipboard or virtual list) that contains the results of the components that make up its output definition.

This article describes the decision management capability of Pega Platform. If you intend to use this feature specifically in Pega Customer Decision Hub, Pega’s solution for 1:1 Customer Engagement, see the Pega Customer Decision Hub documentation.

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Where referenced

Strategies are used in interaction rules, and in other strategies through the substrategy component.

Access

Use the Records Explorer to list all the strategy rules available in your application.

Category

Strategies are part of the Decision category. A strategy is an instance of the Rule-Decision-Strategy type.

Pega recommends that you use data flows to run strategy rules.

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