Browsing events for a customer or a group of customers
Use the Event Browser to browse customer event types that occurred over a period of time and display them on the Customer Movie landing page. Browsing events for an individual customer or for a group of customers provides insight into the history of customer interactions.
In the header of Dev Studio, click.
Choose a customer or a group of customer by performing one of the following actions:
- Click Customer and enter a Customer ID.
- Click Group and enter a Group ID.
Select the time range.
In the Event section, select the event types that you want to browse.
Click Find events to display available events in the timeline.