Table of Contents

Configuring postprocessing activities in text predictions

Select a postprocessing activity to run on the results of the initial natural language processing (NLP) analysis of a text. For example, you can run the pxManageSmallTalkTopics activity to determine whether to consider the text small talk.

The activity compares the confidence score of the topic model that addresses your business use case, for example, the banking model, with the confidence score of the small talk model. For more information, see Configure your chatbot for detecting small talk.

  1. Open the text prediction:

    1. In the navigation pane of App Studio, click Channels.

    2. In the Current channel interfaces section, click the icon that represents a channel for which you want to configure the text prediction.

    3. On the channel configuration page, click the Behavior tab, and then click Open text prediction.

  2. In the Prediction workspace, click the Settings tab.

  3. In the Postprocessing section, select an activity to perform after your text prediction completes the analysis.

    Postprocessing activity configuration in a text prediction
  4. Click Save.

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