Storing customer and analytical data
After enabling the key decision strategy management services, configure the data sources for storing your customer and analytical data.
The Apache Cassandra-managed Decision Data Store (DDS) is the primary data storage solution for managing large amounts of data in decision management. You can also use various other types of data sets, depending on your business use case. For example, you can connect to Kafka for real-time data streaming, to Facebook for text analysis, or create a Monte Carlo data set to simulate large amounts of customer data.
- Managing decision management nodes
Manage the decision management nodes in your application by running certain actions for them, for example, repair or clean-up.
- Managing Cassandra as the source of decision management data
Pega Platform operates Apache Cassandra as the underlying storage system for the Decision Data Store (DDS). Cassandra is an open source, column-oriented, and fault-tolerant database that handles large data workloads across multiple nodes.
- Configuring data sources
Build the scaffolding for your decision strategies by defining the means to write and read customer, event, and proposition data.
- Defining customer contexts for multilevel decisioning in Pega Customer Decision Hub
Pega Customer Decision Hub uses customer contexts and associated data to represent various levels of customer contacts and related data entities. Use the Context Dictionary to review or update the default contexts, configure a different primary context, or add an additional customer context.