Disabling real-time updates to the Dispatcher portal
By default, the real-time updates option is enabled in your Pega Field Service application. If you want to perform an auto-refresh at a specified time interval, disable this setting from the Field Service Admin portal and provide the refresh duration in minutes.
- Log in to the Field Service Admin portal by entering your credentials.
- On the navigation pane, click Configuration and then click the Settings tab.
- To disable the real-time updates setting, clear the Enable real time updates check box.
- Enter the value for Refresh Duration in minutes.
You can re-enable the real-time updates option any time. For more information, see Enabling real-time updates to the Dispatcher portal.
Published April 25, 2017 — Updated May 18, 2018