To monitor a model created in third-party tools or in other Pega Platform™ instances, import that model and define its objective in Prediction Studio.
uPlusTelco wants to improve the experience of their customer support by predicting the reason for each customer call. To achieve that goal, the data analytics team built a predictive model and want to monitor its performance by capturing actual outcomes and comparing them with the predicted outcomes.
Your first task as a data scientist is to upload the model that they want to monitor to Prediction Studio.
Before you begin
Download and extract the following model to your desktop:
In Pega Platform™, switch to the DMSample application to use it as the testing environment for this tutorial. For more information, see Switching between applications.