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Integration in your Pega Cloud environment

Many applications require access to data or information that is hosted on remote systems. Conversely, applications might also need to exchange data or respond to requests from remote systems. Pega Cloud applications can be easily integrated with other systems and applications by using the following rule types:

  • Services, which provide information from your Pega Cloud application (acting as a server) in response to external system (client) requests
  • Connectors, which enable your Pega Cloud application (acting as a client) to request information from external systems (servers)

The following services and connectors are available for Pega Cloud integration. As with any external system connectivity, ensure that you follow security best practices to mitigate attacks and prevent data loss. These practices include:

  • Using strong authentication for all requests
  • Ensuring correct authorization of application users
  • Securing network connections with TLS 1.2, and, as required, by utilizing a Pega Cloud VPN

Services

ServiceDescriptionRelated information
SOAP

Supports interactions with external systems through web services.

Use when your Pega Cloud application needs to act as a web service.

Service SOAP rules

HTTP

Supports interactions between your Pega Cloud applications and other systems through the HTTP protocol. Use the protocol when your Pega Cloud applications need to process:

  • HTML POST data submitted through a form
  • Requests that contain XML or other string data (text) without needing to comply with messaging standards or protocols such as SOAP
Service HTTP rules
REST

Supports interactions with external systems through web services.

As a best practice, use REST connectors instead of HTTP connectors when possible.

Service REST rules
EmailEnables a customer to connect to a client-supplied SMTP service on premises through the Pega Cloud VPN.Service Email rules
SAPSupports connecting a SAP system to your Pega Cloud application through the use of SOAP web service protocols.Service SAP rules
IBM MQSupports interactions with external systems using the IBM WebSphere MQ middleware messaging standard.Service MQ rules

Connectors

ConnectorDescriptionRelated information
SOAPUse SOAP connector rules when your Pega Cloud application needs to call an external web service.Creating SOAP integration
HTTPUse HTTP connector rules when you want your Pega Cloud application to send XML or string data (text) as messages to an external system without the need to comply with messaging standards or protocols such as SOAP.About Connect HTTP rules
REST

Use REST connector rules in Pega Cloud applications to consume information exposed by REST web services (typically presented as JSON or XML).

As a best practice, use REST connectors instead of HTTP connectors when possible.

About Connect REST rules
SAP

Use Connect SAP rules in your Pega Cloud application to connect to an existing SAP SOAP web service.

About Connect SAP rules
DocuSignUse this smart shape in a flow to send documents for electronic signatures by using the DocuSign service.Flow shapes
IBM MQUse Connect MQ rules in your Pega Cloud applications to configure enterprise messaging using the IBM MQ messaging standard.About Connect MQ rules

Published August 19, 2015 — Updated November 9, 2018


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