Obtaining hotfix packages
Create a support request to obtain hotfix packages from Pegasystems Global Client Support for known issues, or to report a new issue.
The name of a hotfix package file has the format
zzzz is a series of digits representing the hotfix package number.
To request a hotfix package, do the following steps.
- On Pega Community, click .
- Click New Request, and then select For something I need.
- On the Create tab, from the Service request list, select Existing hot fix.
- Provide information about the request, and then click Finish to
For more information about the submitting requests through My Support Portal, see My Support Portal: New Design, Streamlined Features.