Pega Customer Service for Insurance includes insurance-specific Microjourneys for fast, consistent implementation of frequently used industry service cases.

For information about how to enable and extend the out-of-the-box Microjourneys, see the following topics:

• Change Beneficiary Microjourney

• Change Policy Address Microjourney

• Make Payment Microjourney

• Personal Auto Claim (FNOL) Microjourney

• Policy Inquiry Microjourney

• Policy Loan Microjourney

• Report a Death Claim Microjourney

• Surrender Policy Microjourney