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Selecting an authentication service

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Build safe mobile apps by selecting an authentication source that matches your security requirements. For example, you can use the default account authentication to effectively build secure apps that users can access with Pega Platform credentials.

Prepare the framework for using an authentication service with your mobile app:
  • Create a mobile channel for your app. For more information, see Setting up mobile apps.
  • Ensure that your Pega Platform instance uses HTTPS and a trusted SSL certificate.

By default, mobile apps use the OAuth 2.0 authorization code grant flow against the Pega Platform authentication service. The configuration of this framework is automatic when you build your app. Alternatively, you can configure Pega Mobile Client to use the OpenID Connect authorization code flow directly against an external identity provider. For more information, see Configuring direct authentication against an external OIDC server for Pega Infinity Mobile Client.

  1. Open your mobile channel:

    1. In the navigation pane of App Studio, click Channels.

    2. In the Current channel interfaces section, click the tile that represents a mobile channel for your app.

  2. On the mobile channel page, on the Configuration tab, click the Security category.

  3. In the Authentication and security section, select how you want to authenticate users in your mobile app:

    • To allow users to access the app without authentication, select Login not required.
    • To ensure that users sign in to the app with the default authentication service, which uses credentials from the Pega Platform database, select Pega Platform account.
    • To allow users to select an authentication service from a screen that displays all enabled services, select Authentication service selected by the end-user.
    • To ensure that users sign in to the app with only one of the enabled authentication services, select Specific authentication service, and then select the service that you want to use.
    Pega Mobile Client supports the following types of authentication services:
    • OpenID Connect
    • Security Assertion Markup Language
    • Basic credentials
    For more information about creating custom authentication services, see Creating an authentication service.
  4. Click Save.

A mobile app developer for the uPlus company configures the expense reporting app to require users to sign in to the app with the default authentication service, which uses credentials from the Pega Platform database.
Sample authentication settings for a Pega Platform app
The image shows the Pega Platform interface with highlighted authentication
                        methods that can be selected.
  • Security mechanisms for mobile apps

    You can take advantage of several security mechanisms when you build a Pega Mobile Client-based app. These mechanisms help you provide users with access to your mobile apps that matches your company's security requirements.

  • Increasing mobile app security with time-outs and native locks

    Increase the security of your mobile apps by configuring automatic app locks, and by adding convenient and secure mechanisms to unlock them. For example, you can configure your app to lock after a period of time and require users to unlock it by using a native fingerprint scanner.

  • Making mobile apps available to users

    To use a mobile app that you configure for a Pega Platform application in production, configure an operator role to provide users with access to your mobile app.

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