New to Pega?


Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale.

Pega Express is our delivery methodology; it’s a light and quick way to deliver successful outcomes for you and your end users. Pega Express and our technology are integrated and evolve together –  so best practices, such as automated testing, are built directly into the platform.

Because Pega is a low-code platform, you can create applications without writing a single line of code. Instead, anyone can configure Pega as a citizen developer with the help of our training courses, available to Pega clients and partners through Pega Academy. We also support side-by-side learning through co-production, where your team is mentored by Pega professionals while working together to build an application. Pega applications are created by clients, our delivery partners, by architects that work for Pega, or often by some combination of the three.

Pega Express sets the standard for ‘what good looks like’. Our methodology is based on our depth of experience delivering projects in all corners of the globe during our 35-year plus history. It has matured over time to incorporate lessons learned and advances in technology and practices. We have also left room for innovation; we understand that one size does not fit all. Pega Express can flex from small to large, simple to complex, precisely because each of our clients is unique.

As you read about Pega Express, you will learn about how we use industry standard approaches, such as Design Thinking and Scrum, combined with our own best practices and out-of-the-box tools to drive rapid outcomes. You’ll also learn about the extensive support that is available to you through, Pega Community, MyPega, Pega Academy, and our collaboration spaces.

Finally, if you have landed here and want to know more about Pega products, this will help you get started or if you need help grasping some of our terminology, check out our glossary.

Happy reading!

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