OPS0036: Listeners have stopped

Pega Predictive Diagnostic Cloud™ (PDC) generates the OPS0036 event when active listeners stop running.

Reason for the event

PDC periodically evaluates the state of the listeners in your system. If any listeners of a specific type that you configure to run on your system are in the stopped state, PDC generates an OPS0036 event and creates a ListenerState case. You can receive a notification for each occurrence of this event.

Example message text

Listener ASSupportListener of type Email Listener is in stopped state

Recommended next steps

To resolve the issue with a stopped listener, restart the listener.

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