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Administering ICM application gateways

  1. Log in to the Pega Platform as a user with access to the Pega-CTI ruleset.

  2. In the header of Dev Studio, click Configure Channel Services Pega Call Administration & Configuration .

  3. On the Pega Call landing page, click the Application Gateways tab. A list of application gateways and their status information, appears.

  4. To start or stop an application gateway, select the listing for that gateway. Then click Start or Stop at the top right of the display.

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