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Deployment regions for Pega Cloud Services

This content applies only to Cloud environments.

This article is part of the Pega Cloud Services Subscription Documentation.

 

Pega Cloud Services are currently available to be deployed in the following deployment regions.  Pega Cloud Services Subscription includes deployment into one Region.

Americas

EMEA

APAC

Canada – Central

Germany - Frankfurt

Singapore

USA – Northern Virginia

Ireland - Dublin

Australia - Sydney

USA - Ohio

United Kingdom - London

Japan - Tokyo

USA – Northern California

France - Paris

India - Mumbai

USA – Oregon

Sweden - Stockholm

Hong Kong

Brazil – São Paulo

Italy - Milan

 

  Bahrain  

Note: for Pega Chat, available deployment regions include:

Americas

EMEA

APAC

USA – Northern Virginia

Ireland - Dublin

Australia - Sydney

For Pega Co-browse, available deployment regions include:

USA – Northern Virginia  (for all USA, Brazil, and APAC deployments)

Ireland – Dublin  (for all EMEA deployments)

Canada - Central

 

For Pega Workforce Intelligence, available deployment regions include:

Americas

EMEA

APAC

USA – Oregon

Ireland - Dublin

Australia - Sydney

For Pega Digital Messaging, available deployment regions include:

USA – Northern Virginia  (for all USA, Brazil, and APAC deployments)

Ireland – Dublin  (for all EMEA deployments)

Canada - Central

 

 

Data Residency

Pegasystems offers geographically segmented data residency services specific to its Pega Cloud Services offering.  When the client selects one of the available deployment regions in the applicable Subscription Schedule, then the client data, including all client personal data and data backups, will be stored in the selected deployment region and will not be transferred or accessed by Pegasystems from outside the selected region, except at the client’s instruction or in connection with a support request submitted by the client. Pegasystems may provide network monitoring and system provisioning activities for the Environments from its network operation centers located inside and outside of the selected region or per the subscribed support services.

For the location of the Pega Cloud support facilities, see Service Operations and Support.


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