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Viewing your environment details from My Pega Cloud

Pega Cloud customers can view their environment details from the My Pega Cloud tab of My Support Portal. For example, you can view the Pega Platform version, current environment status, and user activities for any environment which your credentials provide access.

To use My Support Portal:

  • Ensure that you allow cookies in your browser settings.
  • Contact your Pega Cloud administrator for the cloud-system role access privileges. Administrators can refer to the Support Contact Administrator Guide for additional information.
  1. Log in to your My Support Portal account.

  2. Navigate to the My Pega Cloud tab.

  3. To view Application version, Environment Details, and Activity details carried out by a specified user over a range of dates, click the Expand icon to the left of the environments.

    To return to the overview article page, click Self-managing your Pega Cloud environments from My Support Portal.

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