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Managing your Pega Cloud environments from My Support Portal

This content applies only to Pega Cloud Services environments.

You can manage your Pega Cloud Services environments from the My Pega Cloud tab on the My Support Portal. For example, you can restart an environment, download a bundle of log files, and view high-level details about the environment.

Prerequisites

To use My Support Portal:

  • Ensure that your browser settings allow cookies to be enabled.
  • Contact your administrator for access. Administrators can refer to the Support Contact Administrator Guide for additional information.

Depending on your My Support Portal credentials, you can do the following:

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Published May 31, 2018 — Updated August 13, 2019


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