Skip to main content

Table of Contents

Running the Upgrade activity


Only available versions of this content are shown in the dropdown

This activity updates your existing campaign runs and segments to work with Pega Customer Decision Hub 8.6.

Run the Upgrade activity if you are upgrading from a version of Pega Marketing older than 8.1.

  1. If you are upgrading from Pega Marketing 7.31 or 7.4, run the UpgradePegaMarketing activity, located in the PegaMKT-Install class.

    • Ensure that the check box for UpgradeFrom74To82 is checked.
    • If you are upgrading from 7.31, ensure that the check box for UpgradeFrom731To74 is also checked.
  2. If you are upgrading from Pega Marketing 7.13, 7.21 or 7.22, run the UpgradePegaMarketingAppTo82 activity with the following parameters:

    • AppVersion - Enter the version of Pega Marketing that you are upgrading from.
  3. As the UpgradePegaMarketing or UpgradePegaMarketingAppTo82 activity runs, a pop-up window appears. When the run finishes, this pop-up window displays the XML output.

    Do not close the pop-up window while the activity runs.
  4. Ensure that the activity completes successfully. If there are any errors, contact the product support team. For more information, see Pega Support on Pega Community.

    The XML output may include messages that some segments have not been upgraded automatically. These messages do not indicate an error. To resolve them, review the affected segments and update them manually. For more information, see Upgrading Segments in Pega Marketing.
Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us