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Updating the application

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To update your application, complete the procedures in this section.

Complete the prerequisites for this update.

  1. Importing the application bundles

    Import the application bundles from the distribution media, in the order they are listed below.

  2. Restarting the application server

    At the end of the upgrade process, restart the application server.

  3. Upgrading from Pega Customer Decision Hub for Communications

    Starting from Pega Customer Decision Hub 8.6, the capabilities of Pega Customer Decision Hub for Communications (formerly known as Pega Marketing for Communications) merge with Pega Customer Decision Hub. To upgrade from an earlier version of Pega Customer Decision Hub for Communications to Pega Customer Decision Hub, in your application definition, you need to replace the communications application with Pega Customer Decision Hub application.

  4. Upgrading from Pega Customer Decision Hub for Financial Services

    In version 8.6, the Pega Customer Decision Hub for Financial Services application (earlier Pega Marketing for Financial Services) is merged with Pega Customer Decision Hub. To upgrade from an earlier version of Pega Customer Decision Hub for Financial Services to Pega Customer Decision Hub, in your application definition, you need to replace the financial services application with the Pega Customer Decision Hub application.

  5. Completing recommended post-upgrade steps

    After upgrading the application, to ensure the best performance of your application, complete the recommended configuration steps, such as granting database rights, configuring agents, and others described below.

  6. Completing optional post-upgrade steps

    The below configuration tasks are optional and depend on specific features of your implementation application.

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