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Verifying the Pega 1:1 Operations Manager application

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Log in to the Pega 1:1 Operations Manager portal to verify that the upgrade process has completed successfully.

For more information, see the Pega 1:1 Operations Manager User Guide on the Pega Customer Decision Hub product page.

  1. Log in as a user with the <your Pega 1:1 Operations manager implementation application>:BusinessUser access group.

  2. Verify that you can view the Pega 1:1 Operations Manager portal.

  3. Optional:

    On the Change request landing page, verify the following settings:

    • The Change request details table includes the new column Type, displaying the category of the change request.
    • You can personalize the Change request details table by adding columns such as Field, Density, Default view or Refresh.
  4. Optional:

    Create a change request for updating an existing action and verify the following settings:

    • You can use the Preview option to view treatments, engagement policy, and action details.
      The Assign peer option is enabled for all new change requests. You can use this option to start a peer review process to verify the changes and ensure good quality of the NBA Specialists' work. This option is not available for change requests that were created before the upgrade.
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